Please note that
in order to allow our Technical Department to deactivate the old license in use on the old PC, you should contact us during the following hours (Italian time):

from 14:00 to 16:00, Monday to Thursday
from 16:00 to 18:00 on Friday

Tel. 0735/704786

If you have not yet downloaded the software that allows our Technical Department to connect to your PC and proceed with the license deactivation CLICK HERE

These hours are dedicated exclusively to technical support